Legal information for review before launch.
Terms of Service
Last updated
12 June 2026.
Provider
Desklix, Einzelunternehmen, owner: Dominik Bühren, Felix-Hollenberg-Weg 32, 46539 Dinslaken, Germany. Email: hello@desklix.com.
Scope
These Terms of Service apply to the use of the Desklix website, demo requests, product information, and B2B use of the Desklix workplace management platform unless an individual offer, order form, SaaS agreement, data processing agreement, or other written agreement provides different terms.
B2B orientation
Desklix is aimed at companies, public bodies, associations, and other professional customers. It is not currently intended as a consumer product for private household use.
Definitions
Desklix means the provider named above. Platform means the Desklix web application and related workplace management services. Customer means the contracting organization. Authorized Users are employees, administrators, visitors, contractors, or other persons enabled by the Customer to use the Platform. Customer Data means data entered into, uploaded to, generated in, or integrated with the Platform by or for the Customer.
Website and product information
Information on the website, including feature lists, screenshots, integrations, pricing examples, and launch packages, is non-binding unless expressly confirmed in an individual offer or contract. Desklix may improve, replace, or discontinue website content and non-contractual product descriptions at any time.
Demo requests and contract conclusion
Submitting a form, sending an email, or booking a demo does not create a paid subscription or binding contract. A contract for the Platform is concluded only when Desklix and the Customer agree on an offer, order form, SaaS agreement, or another written or electronic agreement.
Customer account and authorized users
The Customer is responsible for the accuracy of account data, the management of authorized users, the confidentiality of login credentials, and all actions taken through its accounts unless Desklix is responsible for the misuse. The Customer must promptly inform Desklix about suspected unauthorized access.
Platform use
Subject to the agreed contract, Desklix grants the Customer a limited, non-exclusive, non-transferable right to access and use the Platform for its internal workplace management purposes during the contract term. The Customer may not reverse engineer, copy, resell, sublicense, overload, disrupt, or misuse the Platform.
Customer Data and responsibility
The Customer remains responsible for Customer Data, workplace rules, booking policies, visitor processes, HRIS data, and integration settings configured by or for the Customer. The Customer must ensure that it has the required rights, permissions, employee notices, works council approvals where applicable, and legal bases for processing and sharing Customer Data with Desklix.
Integrations
Desklix may integrate with services such as Microsoft 365, Google Workspace, WorkOS identity services, and Workday where configured. The availability and scope of integrations can depend on third-party APIs, customer permissions, security settings, and provider changes. Desklix is not responsible for third-party services outside its control.
Availability and support
Unless a separate service level agreement applies, Desklix provides the Platform with commercially reasonable care. Maintenance, security updates, third-party outages, internet failures, force majeure, or necessary changes may temporarily affect availability. Support scope, response times, onboarding, and service levels are defined in the applicable offer or agreement.
Prices and payment
Prices shown on the website are indicative launch information unless confirmed in an offer. Contractual fees, billing intervals, taxes, payment due dates, renewal rules, and consequences of late payment are governed by the applicable offer or agreement.
Data protection
Where Desklix processes personal data for a Customer as processor, the parties must conclude a data processing agreement under Art. 28 GDPR before productive processing begins. The privacy policy explains processing related to the website, inquiries, and general product context.
Confidentiality
The parties must keep confidential information received in connection with demos, offers, product access, security reviews, or customer projects confidential and use it only for the agreed purpose. This does not apply to information that is public, already known without duty of confidentiality, independently developed, or lawfully received from a third party.
Intellectual property and feedback
Desklix retains all rights in the website, brand, software, designs, documentation, and know-how. The Customer retains rights in Customer Data. If the Customer provides feedback or suggestions, Desklix may use them to improve its products without owing compensation, provided no Customer confidential information is disclosed publicly.
Acceptable use
The Platform may not be used for unlawful content, infringement of third-party rights, security attacks, malware, spam, harassment, unauthorized monitoring, or processing data without a sufficient legal basis. Desklix may suspend access where necessary to prevent material harm, security risks, legal violations, or misuse.
Warranty
Statutory warranty rights apply unless validly modified in an individual B2B agreement. Product descriptions on the website are not guarantees unless expressly marked as such in a signed agreement.
Liability
Desklix is liable without limitation for intent, gross negligence, injury to life, body, or health, and liability under mandatory law. For slight negligence, Desklix is liable only for breach of essential contractual obligations and limited to foreseeable typical damage, unless mandatory law provides otherwise. Liability for indirect damages, loss of profit, or data loss may be further specified in the applicable B2B agreement.
Term and termination
The term, renewal, ordinary termination, and notice periods for paid services are set out in the applicable offer or agreement. The right to terminate for good cause remains unaffected.
Changes to these terms
Desklix may update these Terms of Service for the website and future standard contracts where required by product, legal, or operational changes. Existing signed agreements are changed only according to their own amendment rules or with the required customer consent.
Governing law and jurisdiction
German law applies, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods where legally permissible. For merchants, legal entities under public law, and special funds under public law, the place of jurisdiction is the provider's registered place of business where legally permissible.
Severability
If a provision is invalid or unenforceable, the remaining provisions remain effective. The parties will replace the invalid provision with a valid provision that comes as close as legally possible to the economic purpose. The same applies to gaps.