Last updated
5 September 2026.
1. Provider and scope
Dominik Büren, trading as Desklix, sole proprietorship. Felix-Hollenberg-Weg 32, 46539 Dinslaken, Germany. Email: hello@desklix.com. Phone: +49 1575 1407091. These terms govern provision and use of the Desklix platform where incorporated into the relevant contract. The offering is exclusively for entrepreneurs acting in their business or professional capacity (section 14 BGB), legal entities under public law and special funds under public law. Merely visiting the website or reading this page does not create a platform contract.
2. Contract documents and precedence
Individual agreements take precedence over these terms. The agreed offer or order defines the modules, usage scope, fees and term. The data processing agreement and its schedules additionally govern processing of Customer Data on instructions and take precedence in data protection conflicts. Changing the website alone does not change existing contracts.
3. Demos, registration and contract formation
A contact or demo request does not create a paid subscription; a requested demo appointment requires our confirmation. An invitation, login or ordinary platform use does not cause an employee to enter a separate paid organisational contract. Only duly authorised persons may place orders for an organisation.
A paid contract is formed through the agreed acceptance of an offer or order, or the order and confirmation process described in an activated online checkout. A mere acknowledgement of receipt is not acceptance unless expressly identified as such. The documents and prices presented before ordering govern the transaction.
4. Online sales through Stripe/Link
An activated checkout may use Stripe Managed Payments. In that flow the Link seller identified at checkout acts as merchant of record; its sales and payment terms are presented there. Seller identity, price including applicable taxes, billing and order confirmation are shown in that process. Desklix provides the platform and handles product features and product support. These terms govern the service and use relationship with Desklix and do not replace the sales terms agreed for a purchase through Link. Transaction support is also available at https://support.link.com/topics/sold-through-link.
5. Service scope and availability
Desklix provides an online workplace platform. The agreed modules and functions are owed; examples, previews and announced features only become contractual where agreed. Contract documents define support scope and binding service levels. Necessary maintenance or security measures may temporarily restrict service. Where possible, we announce planned material interruptions with reasonable notice. Absence of a separate availability commitment does not exclude our duty to provide the agreed service or statutory remedies for defects.
6. Usage rights
For the contract term the Customer receives a non-exclusive right for authorised users to use the agreed platform for its own business purposes. Resale or provision to other organisations requires agreement. Unlawful copying, unauthorised intrusion, overloading and circumvention of protective measures are prohibited. Mandatory statutory permissions, particularly under sections 69d and 69e of the German Copyright Act, remain unaffected. Third-party rights in components remain in place.
7. Accounts and cooperation
The Customer keeps account details current, grants access only to authorised persons, reasonably protects credentials and removes permissions no longer needed. Suspected unauthorised access and security incidents must be reported to hello@desklix.com without undue delay after discovery. Responsibility for breaches and account misuse follows statutory rules; these terms do not impose strict liability for every account action.
8. Customer Data, privacy and integrations
The Customer ensures the necessary rights and legal bases for its content, required employee and visitor notices and any applicable employee representation procedures. Desklix remains responsible for its own legal and contractual duties. Before personal Customer Data are processed on instructions, the parties conclude an agreement under Art. 28 GDPR, including for pilots using such real data.
Integrations are used only within the agreed scope and with required authorisation. The Customer manages its third-party accounts and permissions. External interface changes may require adjustments; they do not generally release Desklix from its service obligations. Optional map features are additionally subject to https://maps.google.com/help/terms_maps/ and https://policies.google.com/privacy. The map feature does not constitute a Google Workspace or Google Calendar integration.
9. Fees and contract duration
Prices, usage or billing units, payment method, billing period, minimum term, renewal and notice periods are specified in the documents or checkout presented before ordering. Unless otherwise stated, business prices are net plus applicable VAT. Monthly billing does not automatically mean monthly cancellation. Changes to existing prices and terms require a valid contractual basis or agreement; publishing new prices is insufficient. Statutory rules apply where there is no effective provision.
10. Confidentiality and rights in Customer Data
Both parties use confidential information only to perform the contract and share it only with persons bound to confidentiality who need it for that purpose. Information demonstrably public, already lawfully known, independently developed or lawfully obtained from third parties is excluded. Legally required disclosures remain permitted.
Rights in Customer Data remain with the respective rights holders. Desklix receives only the permissions needed to provide the agreed service. Use of the Customer’s name, logo or confidential content as a public reference requires separate permission.
11. Prohibited use and suspension
Unlawful content, malware, spam, security attacks and unauthorised surveillance are prohibited. Where specific indications of material legal violations or security threats exist, Desklix may temporarily restrict affected access to the extent necessary and proportionate. We inform the Customer of the reason and extent and, where possible, allow prior remediation; urgent danger or legal restrictions may require later notice or prevent notice. Restrictions are lifted when the reason ends. The Customer’s statutory rights remain unaffected.
12. Defects and liability
Statutory remedies for defects apply. Desklix has unlimited liability for intent and gross negligence, injury to life, body or health, fraudulent concealment of a defect, within the scope of assumed guarantees and under mandatory liability rules, particularly the German Product Liability Act.
For ordinary negligence in other cases, Desklix is liable for breach of an essential contractual obligation, limited to the foreseeable damage typical for the contract at formation. Essential obligations are those enabling proper contract performance on whose fulfilment the Customer may ordinarily rely. Liability for ordinary negligence is otherwise excluded. The unlimited liability cases above remain unaffected. The rule applies correspondingly to legal representatives and persons engaged to perform the contract. Data subjects’ rights under Art. 82 GDPR are not restricted.
13. Termination, data return and deletion
Ordinary termination follows the agreed term and cancellation provisions. Either party’s right to terminate for good cause remains unaffected. Cancellation channels provided in the customer account or by the seller may be used; notices concerning the contract with Desklix may also be sent to hello@desklix.com.
Data return, switching assistance, export and deletion periods follow the data processing agreement, agreed service terms and mandatory law. Statutory switching rights remain unaffected. Exporting data does not terminate a contract. At the end of processing, Customer Data are returned or deleted under the agreement unless statutory retention requires otherwise.
14. Changes and final provisions
The incorporated version applies to existing contracts. New versions change ongoing contracts only by valid agreement or an effectively agreed amendment procedure. Silence or continued use alone does not constitute consent.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods; overriding mandatory rules remain unaffected. Exclusive jurisdiction at the provider’s place of business applies only to merchants, legal entities under public law and special funds under public law where legally permissible. Otherwise statutory jurisdiction applies. Invalid or non-incorporated terms have the statutory consequences, particularly under section 306 BGB; they are not automatically replaced by a clause with the closest economic effect.